Shipping policy
By placing an order with LA.LDN, you confirm that you have read, understood, and accepted our Terms & Conditions.
Delivery Timeframes
Orders marked “Ready to Ship” are dispatched within 1–3 working days.
Once dispatched, you will receive a shipping confirmation email along with your tracking number.
If your order has not arrived within the expected timeframe, please allow up to 5 additional working days before contacting us.
Couriers
We ship orders using trusted courier services including Royal Mail, Evri, FedEx, and DHL.
Please note that all risk of loss or damage passes to you once your order leaves our premises.
LA.LDN is not liable for courier errors, delays, or missed deliveries.
Shipping insurance is not included.
International Shipping & Customs
International delivery times may vary depending on the destination and local customs processes.
Once your order has been dispatched, liability transfers to you as the importer.
You may be responsible for paying local taxes, duties, or customs charges in accordance with your country’s import regulations.
Some items may be shipped directly from our supplier warehouses using FedEx, DHL, or Royal Mail.
Refunds & Delivery Issues
Delayed or late deliveries are not considered valid grounds for a refund.
We are not responsible for courier delays beyond our control.
These measures are in place to ensure transaction authenticity, reduce fraud risk, and protect both you and our business.
Thank you LA.LDN 🤎